Monday, 10 May 2010

Election 2010 - Where is the real power?


Guest post by Howard Kosky, markettiers4dc

So, after a weekend of yet more conjecture having woken up on Friday to the news that no single party had won the election and that the exit poles appeared to have got it right, communication experts have begun to dissect the campaigns to look at where it went right or, more worryingly for some, where it went wrong and what lessons there are to be learned.

But what can we in the communications industry learn or, more to the point, be reminded of from this campaign?

As with many brands and organisations, the UK's political parties have tried to engage with an audience, build a community and deliver a call to action to ‘buy’ their brand i.e. to vote for them. One could argue that, collectively, they have done a very good job. Turnout was up and there were queues outside the ‘shops’ / polling stations of people keen to 'buy' one of them.

We’ve seen traditional marketing tactics deployed including above-the-line advertising. There has been print media editorial with some newspapers switching allegiances, point-of-sale with local sampling teams and broadcast, but what happened to Social Media?

It was only a few months ago that we were being told that this was the election where Social Media would take its place in influencing the political shape of the country in the same way perhaps Barack Obama’s campaign did in the US. However for me, with a vested and subjective interest, I will have to stand in the corner and raise my hand for the power of broadcast and how this media has, once again, shown its strength to influence.

For the first time we have had the Leader Debates, if we can describe them as such. I would argue they were more influential in mobilising an audience than the traditional TV ad of the party political broadcast. We can also analyse the debates themselves and the personal performances of the ‘brand spokespersons’ and draw conclusions and analogies to what we deal with day to day. There is no doubt they were effective in engaging an audience with a call to action to register and vote, but how much influence did each spokesperson have on us the electorate to 'buy' their brand? Nick Clegg most certainly used the opportunity to raise awareness for the Lib Dems and looks set to have a big say in the final outcome if the activity of the last few days is anything to go by.

As we all know, when you are dealing with a powerful media, its great when it goes in your favour but tread careful and be respectful to it, otherwise it can also work against you. One only has to observe Gordon Brown’s ‘gaffgate’ episode to see this in practice.

Rule one as anyone will tell you in broadcast is to assume the mic is live at all times until you are certain its been switched off. I watched with intrigue not only that moment unfold 'live' on television, but also as the TV cameras followed Brown into the radio studio to be interviewed by Jeremy Vine. This is a media which can mobilise itself very quickly and whilst being made aware of the recording and realising the severity of his comments, Brown importantly also realised the influence of broadcast media.

So whilst no one party can claim an outright victory, I hereby declare Broadcast the winner and a timely reminder of its power to influence.

Friday, 23 April 2010

League Table 2010

Everyone says that they don't care about the Top 150 league table. Just like they say they really don't care if they're in the Power Book or not. Do I believe them? Absolutely not!! Their studied indifference has the same ring of truth as David Cameron saying he genuinely isn't that fussed about his hair; or Gordon Brown telling us that's really quite a laid back sort of guy....

Relative positions matter, especially when there's a move into a different 'class'.

But putting the competition element aside, and looking at the industry as a whole, these are very encouraging figures. This time last year, the PR world was full of doom mongers, predicting the end of the world as we knew it -dozens of agencies turning turtle; hordes of PR execs queuing round the block to get into the dole office..... You get the picture. And what happened? The industry grew by 0.75% over the year.

Now ok, 0.75% is hardly fantastic. Compared with the boom years, it's a pretty sickly number. And very few will look back some time from now and say 'gosh 2009 was a really relaxed, confident year -if anything, perhaps things were too easy'. 2009 was a tough year. But many agencies prospered during it nonetheless, and far fewer agencies went into a nosedive than we might have expected. We ended 2009 in much better shape than we might.

Where does it leave us for 2010 and beyond? Well set in my view. If that was the worst the recession had to throw at us, well.......

Friday, 16 April 2010

It Took Only 50 Years But.....

I haven't seen the viewing figures, but last night was surely remarkable for being the moment when political debate reached out to the non-anoraks (and yes, I'm in the anorak category here), and became prime-time viewing. About time too -it's taken a mere 50 years to agree the rules after all....

Everyone's pretty clear that Clegg won the night. To an extent, the Lib Dems were inevitably going to be the big winners, just due to finally getting the same amount of airtime as the two bigger parties. But Clegg certainly seemed the most assured, and managed to pull off the classic trick of being Mr Reasonable in a three-way argument.

I've commented to PR Week on what I thought about Cameron's performance -good beginning, strong ending, but no theme or passion in the middle. The election's his to lose, so there'll be relief in CCHQ that he didn't lose it last night. But I think there'll also be disappointment.

As for Brown, well he was solid, he was just the right side of aggressive, and he got the only laugh of the evening. It wasn't, though, the game changer he needs.

The one great disappointment though was surely the set. It was, well, awful. I can't remember who it was that made the comparison last night, but it was more reminiscent of Going For Gold than of the US Presidential model it was supposed to emulate.

Two final comments. It was interesting -and it was insightful- but televised debates very rarely change the dynamic of elections. They more often serve to entrench the views we have already.

There's (rightly) much talk of how the US ones work, but the last time a debate changed the course of an election must be Carter-Reagan. And the second point is the one made by Stephan Shakespeare at You Gov. Polls immediately after such events often don't always reflect what ends up being the settled view. And if you doubt that, google the Carter Ford 1976 debate, how it was initially reported, and how it ended up being rated.

Roll on round two....

Wednesday, 7 April 2010

Speed Joins PRCA

Two year and six months into me being DG, Speed has joined the PRCA.

It's a genuinely seminal moment.

The criticism laid at the door of membership bodies is that they are slow moving; that they fail properly to represent what happens in the industry they purport to represent; that they are dinosaurs in a land full of sprinters.

Those are fair criticisms. And we need to learn from them. As an industry, we must embrace digital or die. Too many people still hold out against that simple truth. And on too many occasions, the refuskins are membership bodies.

So I am absolutely delighted to welcome Stephen Waddington and Steve Earl's firm into the PRCA.

They're dynamic. They're modern. They live in the future. And now they're in the PRCA.

One final thought.

I think what Stephen has said deserves to be quoted without commentary:

“We're really impressed with how the PRCA has modernised. We welcomed the decision to broaden the membership to include client organisations, the way that the Association has embraced digital communications and its proactive campaigning on issues such as web licensing. The change has been dramatic.”

Stephen's posted about joining on his blog too. I'll leave it at that I think.

Tuesday, 6 April 2010

Five Years On

So, the election's finally been called.

I'm an unashamed politico, so naturally I'm interested in politics. But I'm sure that I'm not the only one who'll be following the campaign with interest until May 6th. Indeed, possibly until May 18th, when Parliament returns.

Today's announcement does make me think back five years.

On the day the 2005 election was called, I was CIPR Head of Public Affairs, and stuck in a management away day, chaired by Colin Farrington in the CIPR flat. I was also Lionel Zetter's Parliamentary agent, and eager to get back to the constituency to start our campaign. Colin very kindly allowed me to leave right away, and for the next month to squeeze my job around my agent's responsibilities. Most of the launch day was spent delivering thousands of leaflets, and touring the mean streets of Edmonton in a car covered in Tory propaganda, wielding a loud-hailer at unsuspecting voters.... Those of you who know Edmonton will know what sort of a day that makes for.

Seems a long time ago.

It prompts one related thought. I was genuinely sorry to see Colin fall ill. We had the odd disagreement after I left the CIPR, but during the time I worked for him, I found Colin a good boss and a decent guy. Now that he's left the CIPR, I hope he finds something that gives him a fresh challenge. I'm sure he will.

Thursday, 1 April 2010

PRCA-Bell Pottinger Public Affairs. Setting the Record Straight

Let's set the record straight re the PRCA and Bell Pottinger Public Affairs, shall we?

There are a couple of suggestions floating around today that somehow BPPA won't actually be listing their clients, despite joining the PRCA. These suggestions have already been rebutted by Peter Bingle and by me, but let's give it another go eh?

Let me be as blunt about this as I can be -and as is allowed by the constraints of polite language.

These suggestions are absolute rubbish.

There is no special deal; no unique exemption. There is no hidden meaning; no covert agenda.

BPPA will declare all of their clients in the same transparent, voluntary and open way that every other PRCA member does. Like every other PRCA member, there will be an incredibly limited, exceptional ability for them to request that they should not declare a particular client where to do so would be illegal; would place employees in physical danger; would breach national security restrictions. If they make any such request, they will have to provide evidence to support it.

This exemptions clause exists now, and matches the one offered by the APPC, and the one that the CIPR's new model of transparency will offer too. It is sensible, limited and ethical. It will be backed up and validated by the UK Public Affairs Council.

The thing that is certainly not sensible is to treat BPPA's decision to join the PRCA -and to embrace our rigorous disclosure demands- as something other than a very significant and positive moment. This was a big decision for BPPA, taken personally by Peter Bingle and Tim Bell; it is a significant boost to the self-regulatory model that the great majority of us support.

So my simple message is this. BPPA is a first-rate, ethical, transparent company, and I am delighted to welcome them to the PRCA.

Maybe just for once, perhaps, just perhaps, we could try and embrace good news for what it is, rather than always trying to find some hidden deceit within it?

Tuesday, 30 March 2010

PRCA Welcomes Bell Pottinger Public Affairs

Today's a good day for the public affairs industry, and a good day for the PRCA. Because today it's now public knowledge that Bell Pottinger Public Affairs is the latest PRCA member.

Their entry is something I've been keen on for a long time, and I'm delighted that Tim Bell and Peter Bingle have made the decision to bring BPPA into the PRCA club. It's a totemic PA brand, and its addition to our ranks is another great PRCA 'win' -comparable to Weber's return in 2008 and Edelman's in 2009.

So it adds again to the momentum of the PRCA, and that's something I'm certainly proud of. Over the past two years, we've doubled in size and, I'd like to think, in relevance to the industry too.

It's more than that though -it's a real boost to self-regulation.

The critics of self-regulation have always bemoaned the fact that while BPPA's staff were CIPR members, the company wasn't in the APPC or PRCA. Well, no longer. I'm sure that Tamsin Cave et al will change their line of attack, but the main one's now gone. This affirmation of transparency by Peter and Tim is -hopefully- a turning point in our efforts to avoid the unnecessary burden, expense and bureaucracy of Government regulation.

So -a really good day.

I think I shall celebrate BPPA's entry in a manner that Peter would approve of -I shall open a nice bottle of wine and listen to some opera....